The primary goal of our professionally-trained Care Coaches is to help people in crisis.

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Our programs Director identifies which services are needed and which organization is best equipped to assist the family. 

Due to the stress that a person in crisis is experiencing, Mercy Support Services trains volunteers to be their advocates and to help access resources on their behalf. The trained Mercy Care Coaches also provide professional coaching in personalized areas of expertise to help clients become self-sufficient again.

Training for Care Coaches is provided at no charge on a regular basis. Training classes are announced on social media.

If you or someone you know is in crisis, or would like to volunteer as a Care Coach, contact Melissa Whitaker at or or call 904.701.7650.


Mercy Support Services

P.O. Box 1526
Orange Park, FL 32067
Ph: (904) 297-4052



Mercy Support Services is a proud member of:

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Mercy is deeply grateful to our Sponsors:

Reinhold Foundation
Florida Blue Foundation

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