Stories From Our Clients


Our hearts are touched by new stories that come in every day. Throughout the years, over 20,000 lives have been impacted by the assistance of the Mercy Resource Call Center, with 18 families graduating from our 3-6 month Self-Sufficiency Program. These are just a few of their stories.

From Ashes to Hope

Robert and his mother recently experienced a fire in their Clay County home. The fire destroyed everything they had and took the life of their family dog, who alerted them to the fire. They were referred to Mercy Support Services for any possible assistance we could give. Fortunately, we were able to provide them with clothing and other support, as well as various referrals to get the specific support they needed during this time.

In Robert’s words, “Not knowing where to turn, we called a local church, which led us to Mercy Support Services. In one week’s time, we had a furnished home stocked with food and clothes to wear. Although the items of our past were gone, a new life awaited us. God showed us love through Mercy. Without their generosity, we would be on the street with nowhere to turn.

God allowed our past to burn to ashes, but He already had a new beginning waiting for us.

The Dreams of a Home  

As a single mother with a daughter and a son, living in our van in the Walmart parking lot was the most demeaning experience I have ever gone through. Being homeless is almost like having a contagious disease and no one wants to get too close for fear it may rub off. I really felt as if all was lost, with no light at the end of the tunnel. Being a failure is a pretty tough pill to swallow and the shame that I felt as a parent not being able to provide a basic home for my family tore me up. But soon there was a light that brought me out of the tunnel, Mercy Support Services. What a complete and total blessing from God. This organization is unbelievable, when so many look the other way, thinking somebody else will handle the problem, they step up and help us help ourselves. They truly are a hand up not a hand out! Being able to sleep in an actual bed and shower and do laundry, oh and home cooked meals, just the simple things that we take for granted every day mean so much. By allowing us to be a part of this amazing program, I am building my life back up, one brick at a time. I’m working two jobs, focusing on getting money saved, getting my bills paid, and the weekly visits from our counselors are integral to this program. They are making an incredible difference in our lives and that of countless others in our community. Thank you Mercy Support Services, for walking beside us when others walked away.

Making a Better Life

R.J., a recent graduate of our Mercy Support Services Self-Sufficiency Program, is a single mom who came into our program determined to make a better life for herself and her 10 year old daughter. She has made great strides during her time in our program and has been able to position herself for success. She is now moving into her own place and we couldn’t be more proud of her and excited to see all that God has in store for her. Her words to Mercy upon her graduation:

I’m so thankful for Mercy. I look back on where I was and where I am now and I just thank God that He had these amazing people helping me, talking to me, and showing me how much they care. It’s so great to see that there are still people out there trying to really help and I know it’s really hard for me to ask for help but I’m so glad I did because I got close to a couple of great women who I will never forget and I love them so very much. Thank you so much for this life changing experience. I’m so grateful for all the help. God is so amazing and on time!

Despite the Obstacles

I have two boys ages 11 and 14. My youngest son is autistic and we were homeless, living in a hotel which I was paying about 70 dollars a day. We maintained that way for over 5 months. My license got suspended for not having insurance. I worked every day, took the boys to school and I prayed constantly. On top of everything, my health was taking a very heavy toll. I have MS and I started having major episodes. I was rushed to the hospital twice from my job. My neurologist informed me I was losing my vision in my right eye. I felt like everything was falling apart, but every day I got up despite the obstacles and kept going because I knew somehow and someway God would make a way. I contacted Mercy and Dena and Pastor Patrick reached out to help. Mercy got me back on the road legally. I felt a weight lifting off me.
My blessings would go on forever if I was to list everything and everyone that brought me to this point, but one thing for sure is God put them all on my path.