Helping Clay County Families in Need

Please help us reach our funding goals!

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Because of your generous and faithful support, our last year at Mercy was amazing! Let me tell you about Rhonda and how, with your support, we have touched her life and changed her future together.

When Rhonda came to us she had been couch surfing for months with various friends, along with her 10 year old daughter. She was a 2-year recovering addict, and her boyfriend fell back into that lifestyle - one she desperately wanted to avoid. So to find a better, sober life, she was on her own … until she found Mercy. She was accepted into our Self- Sufficiency program for 6 months and then Housing Stabilization for 7 months, which scales down the financial assistance and offers continued Care Coaching to success. She graduated in May 2018. She and her daughter are now successfully living on their own, in their own apartment, and grateful for the impact that Mercy has had on her life.

There are many more like Rhonda…families and individuals, who still need our help. But we can’t do it without your continued support.

In the coming year, we have set a goal to increase the number of monthly donors to Mercy and established the Guardian Partners program to recognize those who have committed to regularly supporting Mercy.

As a Guardian Partner, your monthly donation allows us to confidently plan ahead and meet the ongoing needs of our clients. This regular level of support helps Mercy to purchase food, clothing and other necessities while providing a path to successful self-sufficiency. All donations remain in Clay County to help our own neighbors in need.

Please make an online monthly donation at or contact us at (904) 701-7651 or for assistance. Or, if you prefer, we would be grateful for a one-time gift of any amount.

Thank you.


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Thanks For Your Compassion!

We completely agree! It’s by the combined efforts of compassionate-hearted people like yourself that we can ensure families live in dignity. Our unified efforts will ensure they are loved, encouraged and on a strong path to a life of self-sufficiency!



Some Facts About Homelessness In Clay County, FL

While the perception is at times that homeless and displaced families deserve what they are getting because they are lazy, unmotivated, addicted or just don’t care; the fact of the matter is many displaced and homeless people have had some type of substantial set back in their lives that have placed them in their current situation. Be it a job loss/drop in income, illness, loss of transportation that led to loss of job/income, divorce, abuse, etc.. Many of us are only one paycheck or one circumstance from being in the same predicament. MOST people who are displaced want their life back, but just need a hand up (not a hand out) to do it.

In 2016, Mercy Support Services received and responded to more than 1,550 calls. Of those, 47% needed financial assistance, 33% needed help with housing, and the other 20% needed food, medical assistance or help with transportation.

You can help them turn their circumstances around in four most important ways: Pray, Give, Volunteer and Help Spread Awareness. If you’re still not convinced, but are willing to stay informed and just explore the issues that the hurting are facing, you can sign up for our newsletter below:

We never share your information and you can unsubscribe at any time. 


2018 Annual Report

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Our Call Center volunteers take calls from people seeking help in many areas, including utilities, rent, mortgage, medical needs, food, clothing, evictions, veterans assistance, and more. Those needing substantial help are assigned to a Care Coach.   


With the help of generous donors, Mercy is able to include supportive housing as a part of our Self-Sufficiency Program for Clay County families who are in transition. 


People in crisis are often quite stressed. Mercy Support Services trains volunteers to be their coaches and to help access resources on their behalf. The Mercy Care Coach helps individuals and families get back to self-sufficiency.


Learn more about the services at Mercy Support Services as well as the men, women, and children we have helped. Our videos tell their stories and inform our community about the desperate need for homeless services in Clay County.

Helping Our Invisible Neighbors

Today in Clay County, Florida, there are nearly 1,000 children in our public schools who have no permanent address. Of those, over 140 are considered picture of young man with his hands clasped in front of his headunaccompanied youth, children with no legal guardian or parent. Mercy’s role in our community is to collaborate with other like-minded organizations to take care of the existing problems of these invisible neighbors, and prevent future problems from occurring. Rather than a hand out, Mercy believes in giving a hand up and leading families to a path of learning and self-reliance that ultimately enables them to be self sufficient.

By providing intake and referral services through our call center, and using the Care Coaching approach to coordinate services for those who are circumstantially in need, Mercy contributes to the improvement of our community by making these services more available and more efficient. But we cannot do it alone. Helping our invisible neighbors is a labor of love and a fulfillment of our Christian values, and it requires the support of many people and resources. Through fundraising events and giving campaigns, Mercy Support Services asks the businesses, organizations and families in our community to provide financial support. In addition, volunteers play a critical role in serving our mission and we are dependent upon the people who provide their time and talents.

Please support Mercy Support Services by sharing this website with friends, neighbors and co-workers, making a contribution, and/or becoming a volunteer. Together, we can answer the needs of our invisible neighbors who have come to a place in their lives where they cannot provide for themselves or their families without help. Together, we can lead them back to a place of self-sufficiency.


Mercy Support Services

P.O. Box 1526
Orange Park, FL 32067
Ph: (904) 297-4052



Mercy Support Services is a proud member of:

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Mercy is deeply grateful to our Sponsors:

Reinhold Foundation
Florida Blue Foundation

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