Touching Lives and Changing Futures

CALL CENTER

Our Call Center volunteers take calls from people seeking...

CALL CENTER

Our Call Center volunteers take calls from people seeking help in many areas, including utilities, rent, mortgage, medical needs, food, clothing, evictions, veterans assistance, and more. Those needing substantial help are assigned to a Care Coach.

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SELF-SUFFICIENCY PROGRAM

With the help of generous donors, Mercy is able to include supportive housing...

SELF-SUFFICIENCY PROGRAM

With the help of generous donors, Mercy is able to include supportive housing as a part of our Self-Sufficiency Program for Clay County families who are in transition.

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CARE COACHING

People in crisis are often quite stressed. Mercy Support Services trains...

CARE COACHING

People in crisis are often quite stressed. Mercy Support Services trains volunteers to be their coaches and to help access resources on their behalf. The Mercy Care Coach helps individuals and families get back to self-sufficiency.

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VIDEO CHANNEL

Learn more about the services at Mercy Support Services as well as the...

VIDEO CHANNEL

Learn more about the services at Mercy Support Services as well as the men, women, and children we have helped. Our videos tell their stories and inform our community about the desperate need for homeless services in Clay County.

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Mercy Operations During The COVID-19 Outbreak

During the COVID-19 (Coronavirus) emergency, Mercy Support Services wants to assure all of our clients, volunteers and supporters that we are continuing to operate. We are, however, making accommodations to protect the health of our staff and clients.

Our administrative office will be closed until further notice. However, all staff are available by phone and our Call Center will continue to operate from remote locations. If you have an urgent need to meet in person, please call to schedule an appointment at 904.297.4052.

At this time, all volunteer activities and training classes are postponed until further notice.

We have rescheduled the annual Jack Myers Champions for Mercy Golf Tournament from May 8 until September 18 at Eagle Harbor Golf Club in Fleming Island. 

We are currently assessing the status of other scheduled events and will address them at a later date. Please follow us on Facebook or Instagram for updates as the situation progresses.

R. Patrick Hayle

Executive Director

Mercy Support Services

PLEASE HELP US REACH OUR FUNDING GOALS!

When Rhonda came to Mercy she had been couch surfing for months with various friends, along with her 10-year-old daughter. She was a 2-year recovering addict, and her boyfriend fell back into that lifestyle - one she desperately wanted to avoid. So to find a better, sober life, she was on her own … until she found Mercy. She was accepted into our Self- Sufficiency program for 6 months and then Housing Stabilization for 7 months, which scales down the financial assistance and offers continued Care Coaching to success. She graduated in May 2018. She and her daughter are now successfully living on their own, in their own apartment, and grateful for the impact that Mercy has had on her life.

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There are many more like Rhonda…families and individuals, who still need our help. But we can’t do it without your continued support.

In 2020 we set a goal to increase the number of monthly donors to Mercy and established the Guardian Partners program recognizing those who have committed to regularly supporting Mercy.

As a Guardian Partner, your monthly donation allows us to confidently plan ahead and meet the ongoing needs of our clients. This regular level of support helps Mercy to purchase food, clothing and other necessities while providing a path to successful self-sufficiency. All donations remain in Clay County to help our own neighbors in need.

Please make an online monthly donation or contact us at (904) 701-7651 or email us at info@mercysupportservices.org for assistance.
Or, if you prefer, we would be grateful for a one-time gift of any amount. Thank you.

Please make an online monthly donation at www.mercysupportservices.org or contact us at (904) 701-7651 or info@mercysupportservices.org for assistance. Or, if you prefer, we would be grateful for a one-time gift of any amount. Thank you.

HELPING OUR INVISIBLE NEIGHBORS

Today in Clay County, Florida, there are nearly 1,000 children in our public schools who have no permanent address. Of those, over 140 are considered unaccompanied youth, children with no legal guardian or parent. Mercy’s role in our community is to collaborate with other like-minded organizations to take care of the existing problems of these invisible neighbors, and prevent future problems from occurring. Rather than a hand out, Mercy believes in giving a hand up and leading families to a path of learning and self-reliance that ultimately enables them to be self sufficient.

By providing intake and referral services through our call center, and using the Care Coaching approach to coordinate services for those who are circumstantially in need, Mercy contributes to the improvement of our community by making these services more available and more efficient. But we cannot do it alone. Helping our invisible neighbors is a labor of love and a fulfillment of our Christian values, and it requires the support of many people and resources. Through fundraising events and giving campaigns, Mercy Support Services asks the businesses, organizations and families in our community to provide financial support. In addition, volunteers play a critical role in serving our mission and we are dependent upon the people who provide their time and talents.

Please support Mercy Support Services by sharing this website with friends, neighbors and co-workers, making a contribution, and/or becoming a volunteer. Together, we can answer the needs of our invisible neighbors who have come to a place in their lives where they cannot provide for themselves or their families without help. Together, we can lead them back to a place of self-sufficiency.

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